Assistant service manager/ service writer Job at GRAFF CHEVROLET OKEMOS/GRAFF NISSAN, Okemos, MI

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  • GRAFF CHEVROLET OKEMOS/GRAFF NISSAN
  • Okemos, MI

Job Description

Job Description

Job Description

Benefits:

  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Savings bank
  • Training & development
  • Vision insurance
  • Employee discounts

What we Offer:

  • Competitive pay
  • Weekly salary
  • Five day work week
  • A hands on management team willing to work closely with you to maximize your potential
  • A company that is committed to growth as well as customer satisfaction
  • A dynamic fast-paced work environment
  • Opportunity for career growth
  • An excellent compensation plan and paid vacation time
  • A competitive benefits package, including Health and Dental Insurance
  • 401(k) Program
  • Opportunity to use leadership abilities and positively influence others
  • Mentoring from professionals with a proven track record
  • An exciting, lucrative, and rewarding career
Assistant Service Manager/Service Writer Responsibilities
  • Greeting customers promptly
  • Obtaining customer and vehicle information
  • Clearly reporting all vehicle symptoms as described by the customer
  • Determining and recommending needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verifying that the final invoice reconciles with the work performed on the repair order
  • Explaining all completed work and charges to customers
Requirements:
  • Minimum 1 year experience in a service advisory roll.
  • Dependable
  • Positive attitude
  • High volume mentality
  • CSI focused
  • Required experience:
  • Service Advisor, Dealership, Automotive Knowledge: 1 year

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