Job Description

Job Description

Job Description

Job description

About Us

Bridging Care was created as a joint venture between two 501(c)3 nonprofit organizations: Washington Academy of International Medical Graduates (WAIMG) and Angels for Angels. The joint venture's goal was to create an environment where diverse patients could direct their healthcare. We utilize our team members and include partnerships that strengthen the fabric of what we stand for as an organization: a world where health equity is celebrated through whole patient care. It is through these partnerships that we strive to empower the community we serve. We track and define our success through outcomes that lift barriers, create access, and address community-identified needs.

Overview As a Care Coordinator

You will act in a liaison role with clients to ensure appropriate care is accessed as well as to provide the necessary community resources. You will work in a team with other professionals and spend much of your time in the community engaging directly with clients. In this role, you will work with medically complex patients who may be experiencing significant social barriers or behavioral health conditions.

Hiring for Washington State – King, Snohomish and Clark County

Qualifications

• Minimum of BA/BS/BSW Degree in a healthcare, Behavioral Science, Social Services and/or Human Services related field.
• Specific programs may require a degree in a behavioral health related field.
• Demonstrated knowledge of behavioral and physical health issues, or interest and ability to learn.
• Current First Aid & CPR certification, or ability to obtain within 90 days of hire.
• Bilingual/bicultural encouraged to apply
• Ability to locate and navigate community resources and services.
• Excellent interpersonal skills, with the ability to relate effectively and sensitively to a wide range of individuals and professionals in a variety of settings.
• Ability to maintain a high level of confidentiality.
• Ability to work calmly and effectively with individuals with intensive, complex needs and multi-system involvement.
• Demonstrated organizational skills and the ability to multitask within a fast-paced environment with competing demands.
• Ability to engage in challenging conversations and situations while maintaining a positive, solution-focused demeanor.
• Ability to create, copy, edit, send, and save documents, spreadsheets, and correspondence via MS Office (MS Word, Excel, and MS Outlook/email).
• Strong problem-solving skills and ability to build partnerships with other providers to ensure high-value, and effective care for clients.
• Ability to read and write English.
• Access to reliable home internet
• Ability to document in electronic platform for case documentation.
• Bilingual Soft Skills Preferred

Travel Requirements

• Care Coordinators are required to travel to their clients/patients’ homes within their designated assigned areas when conducting visits in the field.
• Access to reliable transportation that will enable you to travel to client and/or patient sites within the designated assigned area (Mileage Reimbursement Provided).
• Valid Washington State Driver's License.
• Mileage Reimbursement for the use of your vehicle for business related expenses.

Responsibilities

• The Care Coordinator is responsible for ensuring an integrated, whole person health approach to address the health and well-being of individuals served.
• The Care Coordinator organizes care activities and facilitates sharing of information among all care team members (client, natural supports, healthcare providers, social service providers, other support systems) to ensure appropriate and effective care.
• Services delivered by the Care Coordinator are recovery-focused and include but are not limited to care coordination, care management, resource identification and system navigation, health promotion, transitional support, and identification and development of supports and resources.
• Ensure services delivered focus on client's health and well-being using a whole person health perspective.
• Work collaboratively and effectively with providers and systems to reduce barriers and inequities related to health and cultural needs of the individual being served as well as Bridging Care clients in general.
• Actively engage clients primarily through community-based, face-to-face encounters and in-home visits.
• Conduct comprehensive health screening inclusive of physical health, behavioral health, and social service needs.
• Consult and collaborate with client, natural supports, and multidisciplinary care team, inclusive of providers external to Bridging Care team members, to develop an individualized health action plan to address identified needs.
• Create a positive experience and relationship with the client.
• Help client set goals and develop care plan to meet these goals.
• Develop Health Action Plan and progress notes.
• Proactively engage the client to manage their own health and healthcare.
• Create a positive experience and relationship with the client.
• May conduct Health Risk Assessments (HRA) if needed.
• Proactively engage the client to manage their own health and healthcare.
• Support the client to engage in work or volunteer activities, if desired, and develop stronger social support through deeper connections with friends, family, and their community.
• Support the client to improve their wellbeing by staying out of the hospital and attending regular visits to their primary physician.
• Partner with care team (community, providers, internal staff).
• Help the client engage with mental health and substance use treatment in the community.
• May conduct Health Risk Assessments (HRA) if needed.

Benefits, Bonus & Perks

Medical, dental, and vision insurance at NO COST to full-time employees (coverage begins on 61st day of employment)

Paid time off, Mileage Reimbursement and Employee Referral Awards.

Performance Bonus Program

Employee Discount(s) - Movie tickets, travel, electronics and more!

Summary of Benefits

Employees working full-time (40 hours), or more are eligible to enroll in medical, dental, vision, short term and long-term disability, and employee assistance program (EAP).

11 paid holidays, 2 weeks paid vacation, 5 sick days and 2 personal days.

Resume Submissions

Please submit your resume to bianca@angelsforangels.net and please include three (3) dates and times that you are available to interview.

Job Type: Full-time

Salary: $30.00 per hour

Benefits:

• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Parental leave
• Prescription drug insurance
• Referral program
• Vision insurance

Schedule:

• 8-hour shift
• Monday to Friday

Work setting:

• Acute care
• Long term care
• Outpatient
• Rehabilitation center

Application Question(s):

• Do you reside in King, Clark or Snohomish County?
• Are you available to work Monday - Friday 9 to 5:30pm? (note this is not a flex schedule)
• Do you feel comfortable visiting members in their homes? 

Willingness to travel:

• 80% (Required)

Work Location: Field Work within the community for members/clients' visits and billing(s) completed remote from your home.

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