Nomad Temporary Housing, a Global Corporate Relocation Company, Headquartered in San Diego with offices in Phoenix, Hong Kong, and London is looking for a Corporate Travel Counselor to join our growing organization.
This position is Full Time in a customer service support role.
Schedule: Thursday - Monday. Tuesday and Wednesday off. Only apply if you are able to work weekends, including holidays.
Responsibilities
- Communicating with clients to prepare them for their apartment arrival
- Prepare and manage move-in instructions.
- Review Apartment inspections photos and videos
- Ensuring clients have arrived safely and handle any issues they have with the apartment
- Heavy data entry & phone use
- Must be able to manage 8-10 client files per day
- Answer incoming calls
- Provide support to the management team
- Other responsibilities, as assigned.
Qualifications
1. College Degree 2 or 4-year college degree required
2. Excellent verbal and written communication skills
3. Must be well versed in Outlook and Microsoft Word
4. 1-3 years of customer service experience
5. Must have great attention to detail. If you have this, put 'have' in the subject line when replying.
6. Strong organizational skills required
7. Ability to work autonomously and take 'ownership' of situations
8. Positive 'go-getter' attitude & Sense of Urgency are a must
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