Junior Service Designer Job at Technical Assent, Washington DC

NFdxTTJoemluUVkwcStqRVlTdExBN3Z6ZVE9PQ==
  • Technical Assent
  • Washington DC

Job Description

Job Description

Job Description

Position Title: Junior Service Designer

Position Type: Full-time (W-2)

Salary: Competitive

Company Description:

Technical Assent is passionate about services in government, business, and not-for-profit. We design exceptional service experiences, engineer them to be robust, and deliver real capability and business outcomes for our clients. You will be working on government programs that have strategic importance to our clients. Your team will work IN and ON the client's core mission- helping them deliver their services day-to-day while simultaneously looking for opportunities to improve. Our work is Driven by Evidence, Grounded in Understanding, and Focused on Impact.

Our consultants combine the creative and pragmatic to deliver the results that matter most to our clients. We see beauty when art and science come together. We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams. We continually seek feedback from our customers and employees, looking for opportunities to grow. As a small company, our employees have an essential voice in shaping our culture. You help grow our culture and, in turn, grow from the experience.

Job Description :

As a consultant supporting Federal government clients, you will work as part of an innovative team to research, prepare, and deliver high-quality solutions. You will be trusted to complete tasks independently, begin leading others in completing tasks, and contribute to the overall team effort to solve challenging problems for the benefit of our customers.

The successful candidate will have the ability to:

  • Assist senior designers in the development of service solutions tailored to client needs.
  • Participate in the design process, helping to create service concepts and user journeys that meet client needs.
  • Support in conducting user research, including interviews, focus groups, surveys, and observations.
  • Contribute to the creation of customer journey maps, service blueprints, personas, and wireframes.
  • Work closely with senior team members, including designers, developers, and project managers, to ensure that service solutions are aligned with project goals and user needs.
  • Assist in preparing and maintaining project documentation, including research reports, design documentation, and client presentations.

Minimum Qualifications:

  • Bachelor's degree
  • 2+ years of experience in Federal Government Consulting or other management consulting
  • Experience with human centered design and/or design thinking, employee experience, customer experience, and/or service design
  • Curious and open-minded approach to work
  • Thrive in a continuous Build-Measure-Learn cycle
  • Engage with technology—with comfort and ease (PowerPoint, Word, Excel, Teams, Monday, Slack, etc.)
  • Excellent verbal and written communication skills
  • Ability to obtain and maintain a Public Trust security clearance

Preferred Qualifications:

  • Certification in Human-Centered Design, design thinking, and/or service design background
  • Experience consulting or working for the Federal government

Job Location and Travel Expectations:

  • This position is remote. Some travel (<25%) is anticipated.

Additional Information:

Come as you are - Technical Assent is committed to a workplace free of discrimination. All qualified applicants will receive consideration for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We offer a highly competitive benefits package to all full-time employees that includes:

  • Flexible PTO
  • Healthcare coverage (medical, dental, vision)
  • FSA and HSA
  • Short and long-term disability
  • 401(k) with employer contributions, training and wellness allowances, and commuter benefits.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Technical Assent, please call or email dlynch@technicalassent.com.

For more information about our company, please visit our website at

Job Tags

Full time, Temporary work, Remote job, Flexible hours,

Similar Jobs

Foreside Family Dental

Dental Hygienist Job at Foreside Family Dental

 ...Pay Range: $50-55/hr (Based on experience) Foreside Family Dental is looking for a Full-Time Licensed Dental Hygienist to join our...  ...Flexible schedule & Competitive Pay We pride ourselves in Doctor/Hygiene collaboration all while having fun along the way! Scheduled... 

Worlds of Fun

Entry Level Recruiter - Human Resources Job at Worlds of Fun

Overview:$16.00 per hour As a Recruiter, you will be front and center in the Worlds of Fun's seasonal hiring experience! As a part of a recruiting team, you will own the candidate process from start to finish! This position is a seasonal hourly position. Season begins February...

Northwest Chevrolet of Bellingham

Automotive Technician Job at Northwest Chevrolet of Bellingham

 ...all applicants and employees without regard to race, color, religion, gender, age, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state or local law.

DOF

ROV Pilot Technician I Job at DOF

 ...system and its operation. Operate and maintain the ROV system in accordance with DOF procedures and standards. The ROV Pilot Technician is responsible for the proper performance of all tasks in which they are assigned, by the Operational ROV Supervisor during the... 

UPMC - Pittsburgh Medical Center

Weekend Program Surgical Technologist *UPMC St. Margaret* Job at UPMC - Pittsburgh Medical Center

 ...2824 Chapter 292 of the Laws of 2013 enacted 01/01/20157. A healthcare facility may employ or otherwise contract with a person who...  ...must be certified within six months of program completion. Entry level job 0-2 years experience. \n \n \n Licensure, Certifications...