Job Description

LPN Telephonic Case Manager at Optum summary:

The LPN Telephonic Case Manager at Optum NV supports patient care through telephonic assessments and follow-ups, ensuring timely medical appointments and care coordination. This role involves working with diverse teams and utilizing clinical resources to enhance patient experiences and improve health outcomes in the community. With a strong emphasis on collaboration and customer service, the position requires clinical nursing experience and adaptability to change.

$4,000 Sign-on Bonus for External Candidates 

Please note this is a clinic-based role; NOT remote

 

Optum NV is seeking a LPN to join our team in Las Vegas, NV. Optum is a clinician-led care organization that is changing the way clinicians work and live.

 

As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone.

 

At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while  Caring. Connecting. Growing together.

 

Southwest Medical, part of OptumCare, is a multi-specialty group of physicians, Nurse Practitioners, and Physician Assistants consisting of over 300 providers, 21 medical health centers including six urgent care clinics, four convenient care centers, two lifestyle centers catering to older adults, an outpatient surgery center, home health, hospice and palliative care services, plus E-visits and online options via Now Clinic telemedicine technology. Southwest Medical offers patients compassion, innovation, and quality care throughout southern Nevada. Southwest Medical is headquartered in the greater Las Vegas, NV area.

 

Primary Responsibilities:

• Telephonic LPN position
• Review medical charts to determine if patient follow up needed
• Contact patients and make sure hospital follow up appointment is scheduled
• Track patient follow up appointment status
• Coordinate with and support RNs
• Review daily reports , identify patients applicable for out-patient case management and create referrals
• Telephonic position with occasional face to face patient contact in SMA clinics
• Identify gaps in patient care resulting from lack of HH f/u, DME not being delivered etc.
• Coordinate with multiple SMA/Optum departments throughout the continuum to ensure timely care coordination
• Create reports to quantify departmental metrics for all staff members
• Excellent customer service
• Ability to adapt to change
• Other responsibilities as assigned

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school diploma or GED
• Current, unrestricted NV LPN license or temporary NV LPN license with the ability to obtain permanent NV LPN license upon expiration of temporary NV LPN license
• CPR certification or willing to obtain within 30 days of hire
• 2+ years of clinical nursing experience required (preferably in an acute care or clinic setting)
• Experience using EMR
• Microsoft Office proficiency (Word, Excel)

 

The hourly range for this role is $19.86 to $38.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

 

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords:

LPN, Telephonic Case Manager, patient care, healthcare, care coordination, clinical nursing, medical follow-ups, customer service, Optum, Las Vegas

Job Tags

Hourly pay, Minimum wage, Permanent employment, Full time, Temporary work, Work experience placement, Local area, Relocation bonus,

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