Job Description

Job Description

Job Description

Company Description

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

In our U.S. locations, we operate on a hybrid work model with three in-office days and two remote days per week. Starting Q1 2025, we will transition to a four-day in-office schedule, Monday–Thursday. This in-office time fosters creativity, innovation, communication, and stronger team relationships, supporting both individual and organizational success.

Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.

Applicants must be currently authorized to work in the United States on a full-time basis. Adtalem Global Education will not sponsor applicants for work visas.

Job Description

Manager of Optimization under the Enrollment Enablement Marketing team. Focused on support and optimization of the customer experience through enterprise solutions and technology. Primary focus on customer experience and stability. Identify and support initiatives and technology updates for continuity, functionality, and overall experience to increase throughput. Equip employees (sales team) with tools needed to achieve optimal performance. This will require strategic thinking, strong project management skills, organization, problem solving and an enablement mindset.

• Ensure the overall health and efficiency of customer experience.
• Assess health and function of systems, evaluating optimization and efficiency and identifying solutions.
• Collaborate closely with Quality Management and Operations to support the execution and implementation of strategic initiatives for the regional sales teams and marketing
• Uses analytical and creative approach to condense large amounts of information into a clear, concise, effective presentations and reports.
• Test multi-channel acquisition programs and provided user acceptance testing for technology implementations.
• Champions new technology/process innovation around Enrollment platform for reducing lead costs, enhancing the Prospect/Student experience, and streamlining processes.
• Identifies and helps implement technologies, in partnership with IT, to drive higher revenue through enhanced ROI.
• Performs other duties as assigned.
• Complies with all policies and standards.

 

Qualifications

• Two (2) years’ experience with Aprimo and/or Marketing studio.
• Three (3) years of marketing experience.
• Expert knowledge of Microsoft Suite (Word, Excel, PPT).
• Knowledge of creative process and print production technology.
• Ability to work independently at a fast pace.
• Accuracy and accountability for work.
• Must be well organized and detail oriented.
• Training skills – must be able to convey concepts/processes to others.
• Produce and deliver reports (written/verbal) on various aspects of job to keep others informed.

 

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $49,199.00 and $86,25300. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  For more information related to our benefits please visit:

 

 

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

 

Job Tags

Holiday work, Full time, Remote job, Work visa, Flexible hours, 2 days per week,

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