Job Description

Job Description

Job Description

As a Parts Manager, you will play a vital role in leading a dynamic team of professionals to support retail, wholesale, and internal customers. Key responsibilities include:

• Develop and manage monthly schedules for department associates.
• Oversee and maintain inventory levels in line with industry standards.
• Perform monthly reconciliations for the department's financial activities.
• Implement and enforce guidelines for managing aged inventory.
• Manage returns and warranty processes in compliance with manufacturer policies.
• Accurately bill all commercial accounts.
• Recruit, train, motivate, and evaluate the performance of department staff.
• Set and adjust inventory levels to maximize efficiency and turnover.
• Ensure all parts are properly labeled and organized.
• Monitor monthly sales, expenses, and inventory to achieve profit targets.
• Collaborate with the Service Manager to ensure timely parts availability for internal jobs.
• Establish and uphold procedures to enhance customer satisfaction.
• Address and resolve customer concerns promptly and professionally.
• Maintain a system to track lost sales for future analysis.

Key Qualifications include:

• Previous management experience is preferred.
• 3-5 years of experience in parts management, with at least 3 years in a dealership environment.
• Familiarity with industry-standard software
• A strong commitment to delivering exceptional customer service and working effectively within a team.
• High attention to detail with the ability to work efficiently.
• A positive, enthusiastic attitude and a customer-focused mindset.
• The ability to handle day-to-day supervisory duties, such as managing sales staff, maintaining inventory, and handling operational records.
• Proactively notify relevant team members and customers when special order parts arrive.
• Alert management about out-of-stock parts or materials requiring immediate action.
• Drive team and department performance by consistently meeting or exceeding key operational metrics.

Company Description

About Us:

We are a leading dealership management company, dedicated to empowering automotive businesses with innovative solutions and exceptional support. Our expertise spans dealership operations, inventory management, customer engagement, and staff development, ensuring optimal performance and profitability. With a proven track record of success, we partner with our dealerships to drive growth, enhance customer satisfaction, and stay ahead in an ever-evolving industry.

Company Description

About Us:\r\n\r\nWe are a leading dealership management company, dedicated to empowering automotive businesses with innovative solutions and exceptional support. Our expertise spans dealership operations, inventory management, customer engagement, and staff development, ensuring optimal performance and profitability. With a proven track record of success, we partner with our dealerships to drive growth, enhance customer satisfaction, and stay ahead in an ever-evolving industry.

Job Tags

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