Description
Patient Registration Coordinator
Reports to: Program Director
Job Code: TC43
Department: Clinic
FLSA: Non-Exempt
Direct Reports: 0
For over 30 years, New Season Treatment Centers have been a leading national healthcare service provider of outpatient treatment centers that specialize in providing safe, quality and best-in-class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in doing so, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
Job Summary:
This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly.
Essential Functions:
Supervisory Responsibilities: This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".
None
Essential Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Licensure/Certification: This position requires a High School Diploma or GED.
Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance.
Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience.
Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers.
Physical Demands/Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working Conditions:
The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Core Competencies:
Mental Activities:
The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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