Job Description
GFI Digital is looking for an ambitious, customer-focused leader with a proven track record to lead, develop, support, and manage our Service Desk team. The ideal candidate will be a servant leader who is: pro-active, data-driven, organized, and strategic minded.
This person will be empathetic and passionate about working with customers and developing successful processes to deliver top-notch customer service. As a team, we are on a mission to transform each client’s experience, while becoming an industry-leading Managed Services Provider. We are looking for a passionate leader who is willing to drive change and to develop and support our customers and employees through our commitment to service excellence.
Equally, this person will be developing and executing strategic decisions and be held accountable to company aligned goals based on measurable customer success metrics. This person will work with the Leadership Team to meet and exceed customer expectations and retention goals across all active markets.
GFI Digital has been recognized for the past eight years by the St. Louis Post-Dispatch as one of the area’s Top Workplaces.
Responsibilities:
Qualifications:
GFI Digital is a full service provider of office technology. From Sharp and Ricoh multi-function printers to our experts in IT, we have what it takes to make and keep technology simple for your business.
GFI Digital is a single vendor solution to create efficiencies in every aspect of office technology.
GFI Digital is a full service provider of office technology. From Sharp and Ricoh multi-function printers to our experts in IT, we have what it takes to make and keep technology simple for your business.\r\nGFI Digital is a single vendor solution to create efficiencies in every aspect of office technology.
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