Store Operations & Experience: Store Experience Intern Job at Kohl's, Milwaukee, WI

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  • Kohl's
  • Milwaukee, WI

Job Description

About the Role

As a Store Experience Intern, you will work to identify, define and/or implement improvement opportunities across all stores in training, communication, customer experience or store operations. You will use data analytics, in-store observations and field feedback to improve processes that influence the experience of Kohl’s customers and associates.

What You’ll Do

  • Identify opportunities to drive results by elevating the experience for Kohl’s associates and/or customers
  • Collaborate with Technology, Finance and Field partners and process owners
  • Use data to measure and validate the benefits of the proposed changes
  • Provide insight on strengths and opportunities around customer and/or associate experience
  • Participate in presentations and knowledge-sharing
  • Review and present ideas to leaders, managers and team members.

What Skills You Have

Required

  • Undergraduate Junior
  • Retail background or experience
  • Strong written and verbal communication skills
  • Passion for continuous process improvement
  • Enthusiasm for customer and associate experiences

Possible Majors

  • Consumer Behavior
  • Communications
  • Instructional Design
  • Operations
  • Data Analytics

Job Tags

Internship,

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