WEATHERIZATION PROGRAM SPECIALIST
Jamestown, NY (
Job Type
Full-time
Description
Position Data:
Title: Weatherization Program Specialist
Grade: 5 Exempt Non-Exempt x
Reports to: Construction Manager
Basic Function or Position Summary:
Provide program support through purchasing, inventory management, file development,
and community outreach activities.Hours per week 35: Monday - Friday 8:30am to 4:30pm. Salary $17.65/hourly
Security Clearance:Level 1 V,A,C,R
Requirements
Position Responsibilities and Specific Duties:
+ Serve as a liaison between Chautauqua Opportunities, Inc. and partner organizations.
+ Provide customers with intake paperwork and assist customers with the procurement of documents necessary to determine eligibility prior to a referral to navigation.
+ Assist Energy Auditor with data entry and file development.
+ Oversee daily inventory management, ensure preparation of materials for the job sight, and manage the bi-annual inventory count.
+ Develop relationships with local agencies that serve low-income families and provide outreach materials for Weatherization programs.
+ Outreach to workforce development agencies to expand workforce development pipeline.
+ Assist with purchasing of materials and delivery to job site.
+ Assist with preparing bid packets for subcontracted vendors
+ Assist in the development of outreach materials for weatherization, including but not limited to public service announcements, posters, promotional items, brochures, pamphlets, and social media posts.
+ Attend community events to promote Weatherization Services.
+ Promotes agency mission.
+ Maintains confidentiality and complies with the code of ethics.
+ Maintains consistent professional customer service.
+ Job performance incorporates integrated service delivery model while promoting self-sufficiency.
+ Other duties as designated by supervisor.
Key Working Relationships:
A. Internal: Construction Manager, Energy Auditors, Housing Rehab Clerk, Navigators
B. External: Service staff at community agencies, customers.
Supervisory Scope:
A. Number of staff supervised: 0
B. Titles supervised: N/A
Organizational Responsibilities:
+ Adheres to all policies and procedures.
+ Gathers appropriate documentation and tracks outcomes.
+ Participates in organizational committee structures as appropriate.
+ Participates in organizational and divisional management systems.
Knowledge, Skills Required:
+ Associates Degree in Sciences, Business, or Human Services required.
+ A minimum of two years of customer service, human services, or program management experience required.
+ Strong attention to detail and follow up.
+ Ability to build trusting relationships with program participants.
+ Good computer skills, including word processing, data entry and using google docs
Physical:
+ Ability to lift up to and including 25-50 pounds of physical effort.
Special Requirements
+ Must be able to provide consistent even tempered customer service at all times.
+ Valid Drivers license
+ Reliable transportation
+ Ability to travel throughout the county.
+ Works compassionately with a diverse population.
+ Experience navigating community programs.
+ Ability to work occasional non-traditional hours, including evenings and weekends.
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