Work From Home Agent (Remote) Job at Kinley Ames LLC, Oklahoma City, OK

NDJ5TTFoRHVsUWN4cXViRGFDUkJCYm54Y2c9PQ==
  • Kinley Ames LLC
  • Oklahoma City, OK

Job Description

Kinley Ames is looking for experienced and entry level Call Center Representatives to provide Customer Service and Technical Support. We are growing and seeking associates to assist customers with orders, billing, travel, customer service, reservation, technical support and more.

Job Responsibilities:
  • Answer incoming calls, chats, and emails
  • Research, analyze and determine the appropriate course of action
  • Build trust and rapport with the customer through clear, respectful interaction
  • Offer members alternative vacation options
  • Solve member concerns for first call resolution
  • Upsell eligible customers home warranty solutions
  • Enter new customer information into the system
  • Process payment deferrals and installment plans
  • Problem solve, mediate, and negotiate
  • Escalate issues appropriately

Education and Experience:
  • High school diploma or equivalent
  • Required language proficiency
  • Good data entry and typing skills
  • Great customer service and people skills

Please note:

Must have a working computer, high speed hard-wired internet connection, and a plain old telephone line.

This is an opportunity for you to work from home, schedule your own hours and spend more time with your family. We look forward to working with you. Kinley Ames LLC

Job Tags

Remote job,

Similar Jobs

Chick-fil-A

Back of House Team Member Job at Chick-fil-A

Description At Chick-fil-A, our Daytime Back of House Team Members (Wage range $20.90-$21.50) perform food safety and assembly duties Food safety and assembly job duties include food preparation, cooking food, and assembling sandwiches. A job at Chick-fil-A is more...

WinCo Foods

Overnight Stocker Job at WinCo Foods

About Us Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the... 

Teleperformance USA

Human Resources Generalist Job at Teleperformance USA

 ...Job Description Category : Human Resources About TP Teleperformance is a global, digital business services company. We deliverthe most advanced, digitally poweredbusiness services to help the worldsbest brands streamline their business inmeaningful... 

California Academy of Sciences

Manager, Exhibit Electronics Engineering Job at California Academy of Sciences

 ...Job Description Job Description About the Opportunity: The Manager of Exhibits Electronics Engineering is to provide leadership to the Exhibits Electronics Engineering team. This small, but talented team is responsible for providing high-performance systems and... 

Assisting Hands of South Volusia

CNA's for New Home Care Agency Job at Assisting Hands of South Volusia

 ...transportation. Education: High School Diploma/GED required - CNA/HHA required Qualifications: One (1) year experience in the...  ...your schedule to keep you in your area! We are a family run agency involved in the community! We operate as a team and recognize...