Job Description

We are looking for a motivated and enthusiastic Client Service Representative to join our team! This entry-level position is perfect for individuals eager to start their career in customer service and build strong skills in client relations. As a Client Service Representative, you will play a crucial role in ensuring client satisfaction while contributing to our overall business success.

Key Responsibilities:

• Client Interaction : Serve as the first point of contact for clients, addressing inquiries and providing accurate information about our products and services.
• Problem Resolution : Help clients resolve issues effectively, ensuring a positive and seamless experience.
• Account Management : Maintain accurate and confidential client records and databases.
• Team Collaboration : Collaborate with other departments to ensure smooth communication and efficient service delivery.
• Feedback Collection : Gather client feedback to offer insights that will help improve service quality and enhance customer satisfaction.

Qualifications:

• Education : High School Diploma or GED required; an associate's or bachelor's degree is a plus.
• Experience : No prior experience required-this position is ideal for recent graduates or individuals eager to learn.
• Communication Skills : Excellent verbal and written communication skills with a friendly and professional demeanor.
• Interpersonal Skills : Strong ability to build relationships with clients and team members.
• Detail-Oriented : Ability to multitask while maintaining attention to detail.
• Tech-Savvy : Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); CRM experience is a plus.

What We Offer:

• Comprehensive Training : Full training to set you up for success in the role and beyond.
• Career Growth : Opportunities for professional development and advancement within the company.
• Supportive Environment : A positive and collaborative workplace where your contributions are recognized and valued.
• Competitive Compensation : Base salary with performance-based incentives to reward your hard work.

If you're passionate about delivering excellent customer service and ready to kickstart your career, apply now to join our team! Amplified Connections, Inc.

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