Job Description
Job Title: Non-Emergency Medical Transportation (NEMT) Field Manager
Company: PDP MD LLC
Location: Wilmington, Delaware
Job Type: Full-time
Pay: $60,000 annually
Position Overview
The Non-Emergency Medical Transportation (NEMT) Field Manager is responsible for providing leadership, supervision, and support for transporting patients and clients to and from medical facilities and private residences. This role ensures that all transport services are performed safely, securely, and professionally, upholding the highest standards of customer service.
Key Responsibilities
- Lead and manage daily operations of non-emergency transport services.
- Supervise and support staff, ensuring adherence to company policies and safety regulations.
- Coordinate with healthcare facilities, clients, and team members to ensure efficient and timely transport.
- Conduct daily pre-and post-trip inspections, ensuring vehicle cleanliness and maintenance.
- Utilize company vehicles professionally to transport patients and clients.
- Monitor and respond to emails, manage employee time, and enter transport details using company computer systems.
- Create and manage monthly staff schedules, process payments, and handle contract paperwork.
- Step in as needed to perform driver or dispatch duties.
- Maintain a professional and positive image with clients, management, and team members.
- Be available to work in a 24/7 environment, including during hurricanes or other dangerous weather conditions as deemed safe by the National Weather Service.
- Perform all other duties as assigned by the PDP MD LLC. Leadership Team
Requirements
- Must comprehend and comply with the PDP MD LLC. Manuals.
- Desired experience in management within the Non-Emergency Medical Transportation field.
- Must possess a valid driver’s license.
- Basic knowledge of accounting systems, computer networks, PC hardware, and the internet.
- Must pass a mandatory criminal background test and pre-employment drug and alcohol screening.
- Obtain CPR and First Aid certification.
- Current HACK license or the ability to obtain a HACK license in the current service area (county).
- Familiarity with local routes and areas is advantageous.
Benefits
- Competitive salary and comprehensive benefits package, including 401k and competitive PTO offering.
- Fuel card
- On-the-job training
- Paid training
- Safety equipment provided
- Opportunity to be part of a growing and dynamic start-up environment.
- Significant potential for professional growth and development.
- The chance to make a positive impact within the community.
Schedule
- Monday to Friday
- On-call
- Weekends as needed
Supplemental Pay
- Tips
Ability to Commute
Wilmington, Delaware (Required)
Work Location: In person
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