Job Description

Job Description

Job Description

Description:

Position Summary

Responsible for providing exemplary guest service while dealing.

Essential Functions

• Deals games including any of the following: Blackjack and variations, Craps, Roulette, Three Card Poker, Fortune Pai Gow, Bonus Let it Ride & Ultimate Texas Hold’em.
• Deals games according to Chinook Winds policies & procedures, NIGC, Tribal policies, State Compact, and Tribal gaming regulations.
• Protects Chinook Winds assets.
• Determines that bets are in compliance with table limits.
• Makes payoffs and collections.
• Identifies and reports any irregularities in play to supervisors.
• Provides technical assistance to customers regarding Chinook Winds games such as how to play, rules, limits, etc.
• Performs all duties in accordance with Chinook Winds Casino Resort customer service standards.
• Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs, and services.
• Provides input or recommendations for improvements and changes in processes or services.
• Other duties as assigned.

Note: Can only deal the games in which the Table Games Dealer has current certification.

Position Qualifications

WORKERS IN THIS POSITION MUST BE 21 YEARS OR OLDER

Competency Statements

Energetic- Ability to work at a sustained pace and produce quality work.

Detail Oriented- Ability to pay attention to the minute details of a project or task.

Communication Skills- Ability to communicate effectively with others verbally.

Customer Oriented- Ability to take care of the customers’ needs while following company procedures.

Enthusiastic- Ability to bring energy to the performance of a task.

Interpersonal - Ability to get along well with a variety of personalities and individuals.

Education

High School Diploma or GED preferred.

Experience

One-year prior dealing experience; or successfully completed dealer school.

Must pass a dealing audition.

Certificates & Licenses

Must obtain a Siletz Tribal Gaming License

Must obtain games certifications in all games with the exception of Craps and Roulette within 6 months of being hired.

Other Requirements

Demonstrated ability in basic mathematical calculations.

Dexterity and motor skills to handle chips and cards.

Physical Demands

• Stand Constantly
• Walk Occasionally
• Sit Occasionally
• Handling/Fingering Constantly
• Reach Outward Constantly
• Reach Above Shoulder Occasionally
• Climb Occasionally
• Crawl Not Applicable
• Squat or Kneel Occasionally
• Bend Frequently

Lift/Carry

• 10 lbs or less Frequently
• 11-20 lbs Frequently
• 21-50 lbs Occasionally
• 51-100 lbs Not Applicable
• Over 100 lbs Not Applicable

Push/Pull

• 12 lbs or less Frequently
• 13-25 lbs Occasionally
• 26-40 lbs Not Applicable
• 41-100 lbs Not Applicable

Other Physical Requirements

Vision: Near and Far

Sense of Sound

Work Environment

Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects.

Working Conditions

Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.

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